Frequently Asked Questions

Ordering

How do I place an order?


Customers who’d like to purchase our products for personal use can order direct from our website. When ordering online, simply add the desired products to your cart and complete the checkout process. Once the order is complete, you’ll receive a confirmation via email. For wholesale or bulk purchase see our FAQ below.




Where can I buy your products?


You can purchase Agrophilia superfoods directly through our website or through Amazon.com, flipkart.com, paytm.com, 1mg.com or Healthmug.com




Can I order your products outside India ?


We currently ship internationally through our website. Our international shipping rates vary depending on the country. For details on shipping rates , kindly contact us via email or call.




Can I add to my order once it’s been placed?


This depends on how far we’ve gone in processing your order. If you have a request regarding a recent order, please contact us directly via email at info@agrophilia.in or call 9509820861 and we'll try our best to help!




How do I track my order?


You should receive a tracking number once your order is fulfilled. If for any reason you don’t, please contact us by calling 09509820861 toll-free, or contact us via email at info@agrophilia.in




Do you offer coupons?


Yes, we do regularly offer coupons. The best way to find out about our latest offers is to follow our regular social channels or check our website’s current offers and promotions page.




Do you have an ongoing coupon program I can sign to join?


Yes, we have an ongoing coupon program at this time—but our social post lets you know about any running promotions as well as new product information, competitions and giveaways, blog posts, recipes, and other exciting news!





General

What Do You Mean By “gluten-free”?


Gluten refers to a type of protein found in some specific grains like wheat, barley, etc. It functions as a glue that holds food together. Wheat by far has the most amount of Gluten protein. Studies show that gluten doesn’t affect most people, but with people having gluten sensitivity or celiac disease suffer from indigestion, bloating and other allergic reactions when consumed. Quinoa is a gluten-free seed, and can be consumed by all, specifically gluten-free foods are easy to digest and healthy for the gut.




What are superfoods?


Superfoods are whole, natural foods that are nutritionally dense with micro and macro nutrients. Revered by indigenous communities for thousands of years, today’s superfoods are often the rediscovered secrets of ancient societies. Superfood of today are the findings of our ancestors who used them as their staple, to build their immunity and keep them healthy. We want to bring that notion back to our society, where all modern-day illnesses are a manifestation of processed food products.




Why add superfoods to my diet?


By definition, superfoods are low in calories and high in nutrients—meaning they pack a lot of punch for their weight. Recent concerns over growing conditions and soil quality that can compromise our food’s nutritional value highlight the fact that it’s now more important than ever to focus on organic, non-fortified produce. Organic superfoods provide a variety of important macronutrients and micronutrients including antioxidants, vitamins, and minerals— many of which we have to rely on supplements.




What makes Agrophilia superfoods unique?


We take great measures to source the right superfood products for our customers. Right from farm to plate, we indulge in the entire process, just to make sure you get the right product. We also take meticulous care in designing the right packaging, we put a 1 person serving spoon in our Quinoa jars just to make sure that the person gets the right amount of Quinoa for his need, our Superfood seed cans are designed to be carried easily in your lunch boxes or bag just so that you can get your daily dose of your natural superpower.




What do chia seeds taste like?


When eaten dry, chia tastes a bit like a poppy seed. It is dense, small and crunchy. Soaked chia seeds absorb liquid and become very plump, sweet and soft like tapioca pearls, and can be used much in the same way.




Can we eat Quinoa in Fast?


Quinoa belongs to amaranthaceae family of seeds, these seeds are known as pseudo cereal, i.e. they are not grains. During upvas/Vrat, we can consume buckwheat (kuttu), amaranth (ram-dana) which also belongs to the same seed family. Thus it is safe to consume Quinoa during Fast.




What are the benefits of chia seeds?


* Chia seeds are loaded with healthy benefits, which makes them considered a "superfood." * A one ounce (28 g) serving of chia seeds contain 9 percent of the recommended daily value for protein, 13 percent of oil and 42 percent of the recommended daily intake of dietary fiber. * Chia is a rich source of essential minerals including phosphorous and manganese as well as calcium and trace amounts of sodium and potassium, which all keep vital organs functioning properly. * Chia seeds also contain healthy antioxidants, including caffeic and chlorogenic acids, myricetin, quercetin, and kaempferol, which may prevent cellular damage. * The chia seed is a rich source of Omega-3, and in fact has more Omega-3 than flax seed. Omega-3 fatty acids support brain and heart function, promote healthy skin and hair and may prevent and treat certain mild types of depression.




How do I use chia seeds?


* Sprinkle chia seeds onto salads, soups, yogurt, even into sandwiches and wraps. * Use chia in recipes that call for sesame or poppy seeds. Add to muffins, bread, cookies and cakes. * Chia absorbs 9-12 times its weight in water and can make a delicious tapioca-like pudding.





Wholesale

Do you offer wholesale prices?


Yes we do. We offer a discounted price for a minimum order quantity of or more of each product. Please contact us directly via email at info@agrophilia.in or call us toll free at 9509820861




How do I become a wholesaler of Agrophilia Product Foods?


If you’re interested in becoming a Agrophilia Product Foods wholesaler, please contact us via email at info@agrophilia.in or call us toll free on 9509820861 for details.




Can you provide Samples ?


Yes, We can provide samples of 50 Gram . Kindly send your Company details like GST, Company Address on following number 09509820861.





Packaging

What is your packaging made of?


Our packaging is made of BOPP/MPET/PE recyclable plastic. We would love to be able to use biodegradable, plant based materials and have made every effort to do so. Unfortunately, the current options are not strong enough to protect our superfoods from air and moisture—or to withstand the shipping process. We continue to investigate alternative options that encourage the most effective sustainability practices while offering our superfoods the best protection available. In the meantime we compromise by cutting down on unnecessary resources and consciously including as much information as we can on our labels so we don't waste materials on extra packaging that often ends up in the trash. This approach also applies to our shipping materials, so we don’t use extraneous boxes or leaflets.